Question 1

What areas do you serve?

Accepted Answer

We serve over 70 cities across Southern California, including Ventura County, Los Angeles County, San Bernardino County, and Riverside County. Check our Service Areas page for a complete list of cities we serve.

Question 2

Do you offer free estimates?

Accepted Answer

Yes! We provide free, no-obligation estimates for all garage door repairs and installations. Our technician will assess your garage door, explain the issue, and provide upfront pricing before any work begins.

Question 3

Are you licensed and insured?

Accepted Answer

Absolutely. Miracle Garage Door Repair is fully licensed, bonded, and insured for your protection. All our technicians are also individually licensed and certified.

Question 4

How long have you been in business?

Accepted Answer

We are a family-owned business that has been serving Southern California for over 15 years. Our experience and reputation for quality service are why thousands of customers trust us with their garage door needs.

Question 5

What types of garage door repairs do you handle?

Accepted Answer

We handle all types of garage door repairs including: broken springs (torsion and extension), garage door opener repair and replacement, track and roller repairs, cable replacement, panel replacement, sensor alignment, and more.

Question 6

Can you repair any brand of garage door?

Accepted Answer

Yes, our technicians are trained to work on all major garage door brands including LiftMaster, Chamberlain, Genie, Amarr, Clopay, Wayne Dalton, and many more.

Question 7

Do you install new garage doors?

Accepted Answer

Yes! We offer professional installation of new garage doors in a variety of styles, materials, and price points. We will help you choose the perfect door for your home and budget, and our installation includes removal of your old door.

Question 8

What is included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: lubrication of all moving parts, safety inspection, balance and force testing, hardware tightening, weatherstripping inspection, and a written report with any recommendations.

Question 9

Do you offer 24/7 emergency service?

Accepted Answer

Yes, we offer 24/7 emergency garage door repair service. If your garage door is stuck, broken, or creating a security issue, call us anytime and we will dispatch a technician as quickly as possible.

Question 10

How quickly can you come out for service?

Accepted Answer

For emergencies, we typically arrive within 1-2 hours. For scheduled appointments, we offer same-day and next-day service in most areas. You can also book online and choose your preferred date and time window.

Question 11

Will you call before arriving?

Accepted Answer

Yes! Our technician will call you approximately 30 minutes before arriving so you know exactly when to expect us. We respect your time and never want you waiting around wondering when we will show up.

Question 12

What if I need to reschedule?

Accepted Answer

No problem! Just call us and we will be happy to reschedule your appointment to a more convenient time. We understand that plans change.

Question 13

How much does garage door repair cost?

Accepted Answer

Repair costs vary depending on the issue. Spring replacements typically range from $150-$350, opener repairs from $100-$300, and minor adjustments from $75-$150. We always provide upfront pricing before starting any work.

Question 14

Do you charge for the estimate?

Accepted Answer

No, our estimates are always free and there is no obligation. We will diagnose the problem, explain your options, and give you a clear price before we start any work.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, checks, and cash. We also offer financing options for larger projects.

Question 16

Do you offer financing?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations and major repairs. Visit our Financing page to learn more about available options and apply online.

Question 17

How do I know if my garage door spring is broken?

Accepted Answer

Signs of a broken spring include: the door will not open or feels very heavy, you hear a loud bang from the garage, you see a gap in the spring, or the door opens unevenly. If you suspect a broken spring, do NOT try to operate the door - call us for service.

Question 18

How long do garage door springs last?

Accepted Answer

Standard garage door springs are rated for about 10,000 cycles (opening and closing), which typically lasts 7-10 years with normal use. High-cycle springs can last 25,000+ cycles. Regular maintenance can help extend spring life.

Question 19

Should I replace both springs at once?

Accepted Answer

Yes, we strongly recommend replacing both springs at the same time, even if only one is broken. The springs wear at the same rate, so if one breaks, the other is likely to fail soon. Replacing both saves you money on a return visit.

Question 20

Is it dangerous to repair garage door springs myself?

Accepted Answer

YES! Garage door springs are under extreme tension and can cause serious injury or death if mishandled. Spring repair should ONLY be performed by trained professionals with proper tools. Never attempt DIY spring repair.

Question 21

Which garage door opener is best?

Accepted Answer

The best opener depends on your needs. Belt drives are quietest (great for attached garages), chain drives are most affordable and reliable, and wall-mount openers are ideal for low ceilings. We can help you choose the right one.

Question 22

Can you add Wi-Fi to my existing opener?

Accepted Answer

In many cases, yes! We can install smart home adapters on many existing openers. However, if your opener is older or lacks safety features, upgrading to a new smart opener may be more cost-effective.

Question 23

Why is my garage door opener not working?

Accepted Answer

Common causes include: dead remote batteries, misaligned safety sensors, power issues, worn gears, or logic board problems. Our technician can diagnose the exact issue and recommend the most cost-effective solution.

Question 24

How do I reprogram my garage door remote?

Accepted Answer

Remote programming varies by brand and model. Check your opener manual for specific instructions, or call us and we can guide you through it over the phone or program it during a service visit.

Frequently Asked Questions

General Questions

Services & Repairs

Emergency & Scheduling

Pricing & Payment

Garage Door Springs

Garage Door Openers

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